At baim77, the privacy and security of your personal data are a foundational commitment — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you hold as a Member of our platform.
The following definitions apply throughout this Privacy Policy:
baim77 is the Data Controller responsible for your Personal Data collected through the Platform. As Data Controller, we are accountable for ensuring that your Personal Data is Processed lawfully, fairly, and transparently in accordance with this Privacy Policy and applicable data protection legislation.
If you have any questions about how your Personal Data is handled, or wish to exercise any of the rights described in Section 11, please contact our Privacy team using the details provided in Section 15.
baim77 collects the following categories of Personal Data in the course of operating the Platform:
baim77 collects Personal Data through the following means:
baim77 Processes your Personal Data on the following legal grounds:
| Purpose of Processing | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Performance of a contract; Legal obligation (AML compliance) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests; Legal obligation |
| Responsible gaming monitoring and interventions | Legal obligation; Legitimate interests (member welfare) |
| Customer support and dispute resolution | Performance of a contract; Legitimate interests |
| Sending transactional communications (e.g., deposit confirmations) | Performance of a contract |
| Sending promotional communications and bonus offers | Consent (you may withdraw at any time) |
| Platform analytics and product improvement | Legitimate interests |
| Compliance with legal and regulatory requirements | Legal obligation |
Where we rely on legitimate interests as our legal basis, we have conducted a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. You may request a copy of any such assessment by contacting our Privacy team.
Where we rely on consent as our legal basis — specifically for promotional communications — you may withdraw that consent at any time by updating your notification preferences in your Account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of Processing carried out prior to withdrawal.
baim77 uses the Personal Data we collect for the following purposes:
To create and maintain your Account, verify your identity through KYC, enforce our minimum age requirement of 21 years, process your login credentials securely, and communicate essential Account-related information such as password resets, security alerts, and verification status updates.
To process deposits and withdrawals in Indonesian Rupiah (IDR) via your registered bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, and others) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), to maintain accurate transaction records, and to investigate and resolve payment disputes.
To provide access to sportsbook markets including BRI Liga 1, EPL, La Liga, Champions League, and international fixtures; live casino games from providers including Evolution Gaming, Pragmatic Play, and NetEnt; togel (Indonesia's traditional numbers lottery) draw markets; slot gacor titles; and all other games and features available on the Platform.
To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions. This includes automated risk-scoring of transactions, IP analysis, device fingerprinting, and manual review by our compliance team.
To monitor gaming behaviour for indicators of problem gambling, to enforce deposit limits and self-exclusion periods requested by Members, to contact Members proactively where our monitoring identifies patterns of concern, and to maintain self-exclusion records permanently in accordance with our obligations under our operating licence.
Where you have provided consent, to send you promotional offers, bonus notifications, and seasonal promotions — including offers tied to BRI Liga 1 fixtures, Champions League matchdays, and Indonesian cultural occasions such as Idul Fitri, Nyepi, and Ramadhan. You may opt out at any time via your Account settings.
To meet our obligations under applicable anti-money-laundering (AML), counter-terrorism financing (CTF), and data protection legislation, including responding to lawful requests from competent authorities.
baim77 does not sell your Personal Data. We share your data only in the circumstances described below, and only to the extent necessary for the stated purpose:
We share your financial data with payment service providers — including Indonesian bank partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja) — solely to process your deposit and withdrawal transactions. These providers are bound by contractual obligations to protect your data and may not use it for any other purpose.
We share your identity documents and biometric data (selfie photographs) with authorised KYC and identity verification service providers who verify the authenticity of your submitted documents. These providers operate as Data Processors under our instruction and are contractually prohibited from using your data for their own purposes.
Game session data (such as your Player ID and bet history) is shared with third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — to the extent required to deliver the relevant game service, settle bets, and investigate game-related disputes.
We share Technical & Usage Data with fraud detection, risk management, and analytics service providers who help us protect the Platform and improve the Member experience. All such providers are engaged under Data Processor agreements that restrict the use of your data to the specified purpose.
We may disclose Personal Data to law enforcement agencies, regulatory authorities, or courts when we are legally required to do so, or when we reasonably believe that disclosure is necessary to protect the rights, property, or safety of baim77, our Members, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of baim77's business, your Personal Data may be transferred to the successor entity. We will notify affected Members of any such transfer and ensure that the receiving entity is bound by privacy obligations at least as protective as those set out in this Privacy Policy.
baim77 uses cookies and similar technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Enable core Platform functionality: login sessions, security tokens, load balancing, and fraud prevention signals. | No — required for the Platform to function. |
| Functional | Remember your preferences such as language settings, odds display format, and responsible gaming limits. | Yes — disabling may affect your experience. |
| Analytics | Measure page visits, feature usage, and session behaviour to help us improve the Platform. Data is aggregated and anonymised where possible. | Yes — via your Account settings or browser controls. |
| Marketing | Track the effectiveness of promotional campaigns and, where consent is given, personalise bonus offers and promotions displayed to you. | Yes — withdraw consent via Account settings at any time. |
You can manage cookie preferences through your browser settings. Note that disabling Strictly Necessary cookies will prevent you from logging in and using most Platform features. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
baim77 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
At the end of any applicable retention period, your Personal Data is securely deleted or anonymised such that it can no longer be attributed to you as an individual.
baim77 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction:
As a Member of baim77, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our Privacy team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving a valid request.
You have the right to request a copy of the Personal Data baim77 holds about you, along with information about how it is used, with whom it is shared, and how long it is retained. This is sometimes referred to as a Subject Access Request (SAR).
You have the right to request correction of any Personal Data we hold about you that is inaccurate or incomplete. You may update most of your Contact Data directly from within your Account settings; KYC-related identity data corrections require a formal request and re-verification.
You have the right to request deletion of your Personal Data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. This right is subject to overriding legal obligations: we are required to retain certain data (particularly AML-related records and KYC documents) for mandated retention periods regardless of an erasure request.
You have the right to request that we restrict the Processing of your Personal Data in certain situations — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to Processing based on legitimate interests and we are assessing that objection.
Where Processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another data controller where technically feasible.
You have the right to object to Processing based on legitimate interests, including profiling for fraud prevention or responsible gaming purposes. We will cease such Processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless Processing is necessary for the establishment, exercise, or defence of legal claims.
Where Processing is based on consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of Processing carried out before the withdrawal date.
If you believe that baim77 has processed your Personal Data in a manner that violates applicable data protection law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
The Platform is strictly intended for adults aged 21 and over. baim77 does not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes age verification, and our KYC process confirms date of birth against government-issued identity documents.
If we become aware that Personal Data has been collected from a person under 21 years of age, we will immediately suspend the relevant Account, delete the associated Personal Data, and report the matter to our compliance team. If you believe a minor has registered on our Platform, please contact us immediately at [email protected].
Some of our Data Processors — including game content providers such as Pragmatic Play, Evolution Gaming, and NetEnt, as well as certain analytics and fraud prevention services — are headquartered or operate infrastructure outside Indonesia. As a result, your Personal Data may be transferred to and Processed in countries other than Indonesia.
When we transfer your Personal Data internationally, we take steps to ensure that it receives a level of protection equivalent to that required by applicable data protection law. These steps include:
baim77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes — meaning changes that affect how we use your Personal Data or your rights as a Member — will be communicated to you by email at least 7 days before the revised policy takes effect. Non-material clarifications may be published without advance notice.
The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree to the revised policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data, please contact our Privacy team. We are available 24 hours a day, 7 days a week, including all Indonesian public holidays.
Your Data, Protected
From the moment you register to every transaction you make, these principles govern how we handle your information.
Every piece of data you submit — from KTP upload to Mandiri account number — travels over an encrypted connection and is stored with AES-256 encryption at rest. No plain-text sensitive data exists anywhere in our infrastructure.
We collect only the data we genuinely need. Identity data for KYC, financial data for transactions, and usage data to keep the Platform running smoothly. We do not build advertising profiles or track you beyond the Platform.
Role-based access controls mean that no single employee has unrestricted access to Member data. Every access event is logged and subject to regular audits by our internal security team.
Independent penetration testing and security audits are conducted regularly by certified third-party firms. Findings are acted on within defined remediation timeframes, and critical vulnerabilities are patched immediately.
Every third party that handles your data on our behalf — from KYC providers to game studios like Pragmatic Play and Evolution Gaming — operates under a formal Data Processor agreement with strict use-limitation and security requirements.
In the unlikely event of a data breach affecting your Personal Data, baim77 commits to notifying affected Members and relevant supervisory authorities within legally mandated timeframes — clearly describing what data was affected and the steps we are taking to contain it.
Our FAQ answers the most common questions about data, security, and account verification. If you'd like to exercise your data rights or raise a privacy concern, our support team is available around the clock.